Action
Hosts should review and update their cancellation policies to align with VRBO's new guidelines.
Medium impact · low effort
Vrbo in Major Reversal on Guest Refund Policies
Summary
This Skift article highlights a significant shift by VRBO in their guest refund policies. The reversal likely impacts host income and guest expectations. Hosts should prepare for adjustments to their cancellation policies and guest communication strategies to align with the platform's changes.
Key takeaway