Insight
Airbnb allegedly refused to ban a guest who racially abused a host.
Airbnb 'refused to ban guest who racially abused host over temperature of flat'
Summary
This article discusses a situation where Airbnb allegedly refused to ban a guest who racially abused a host. Hosts should be aware of the platform's handling of guest misconduct, especially regarding discrimination, as it affects their safety and business.
Key takeaway