Airbnb 'refused to ban guest who racially abused host over temperature of flat' - MSN
Summary
This article discusses a situation where Airbnb allegedly refused to ban a guest who racially abused a host. Hosts should be aware of the platform's handling of guest misconduct, especially regarding discrimination, as it affects their safety and business.
Key Insights
- •Airbnb allegedly refused to ban a guest who racially abused a host.
Action Items
- ✓Review Airbnb's guest conduct policies and reporting procedures to understand your rights and how to address abusive behavior.Effort: lowImpact: medium
Common Mistakes
- ⚠Failing to document instances of guest misconduct or understand the platform's response to such issues could lead to a less safe hosting experience and potential loss of business.
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