What to Do When Your Airbnb Guest Sues You

What to Do When Your Airbnb Guest Sues You

over 4 years agoScore: 85
Regulations & Compliance
Insurance
Airbnb
Local Regulations
Guest Communication
Problem Guests

Summary

This article discusses a host's experience being sued by an Airbnb guest who fell on their property. It highlights the steps taken during the three-year legal process and provides advice on preventing similar incidents and protecting yourself through insurance and safety measures.

Key Insights

  • The host was sued after a guest fell on the last step walking to the car at night.
  • The case took three years to resolve.

Action Items

  • Limit personal liability by setting up an LLC.
    Effort: medium
    Impact: high
  • Install security cameras where legal to do so.
    Effort: low
    Impact: medium
  • Use devices like NoiseAware and FreshAir.
    Effort: low
    Impact: medium

Tools & Resources

  • FreshAir: FreshAir
  • Nest Cam: Nest Cam
  • Crawford & Company: Crawford & Company
  • NoiseAware: NoiseAware

Watch Out For

  • Not having appropriate insurance could result in significant financial liability.
  • Not having a point of contact.

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