Here’s the resolution between Airbnb and the couple whose host crashed into their bedroom - The Boston Globe

about 7 years agoScore: 65
Regulations & Compliance
Insurance
Airbnb
Local Regulations
Guest Communication

Summary

This article discusses the resolution between Airbnb and a couple whose bedroom was crashed into by their host. While the specific details are not provided in the snippet, it's a reminder of potential risks and liabilities hosts face. It highlights the importance of host responsibility and insurance coverage.

Action Items

  • Hosts should review their insurance policies to ensure adequate coverage for property damage, liability, and potential guest injuries or property loss.
    Effort: low
    Impact: medium
  • Consider implementing a clear communication strategy with guests. This includes setting clear house rules, being easily reachable, and promptly addressing guest concerns. This will help mitigate conflict and potential negative reviews.
    Effort: low
    Impact: medium

Watch Out For

  • The article implicitly warns about the risk of host negligence and the potential for property damage and guest injury, leading to liability.

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