Airbnb 'refused to ban guest who racially abused host over temperature of flat' - MSN
Summary
This article highlights an incident where Airbnb allegedly refused to ban a guest who racially abused a host. This raises concerns about the platform's commitment to protecting hosts from discrimination. The situation underscores the importance of hosts knowing Airbnb's policies on guest behavior and understanding their rights. It also emphasizes the need for hosts to document all incidents thoroughly.
Key Insights
- •Airbnb allegedly refused to ban a guest who racially abused a host.
Action Items
- ✓Familiarize yourself with Airbnb's guest conduct policies and reporting procedures.Effort: lowImpact: medium
- ✓Document all incidents of guest misconduct, including dates, times, and details of the behavior. Collect supporting evidence (photos, videos, messages).Effort: lowImpact: medium
Common Mistakes
- ⚠Failing to report instances of guest misconduct or not providing sufficient documentation can make it difficult for Airbnb to take action.
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Curated by Learn STR by GoStudioM