Airbnb’s New Off-Platform Policy Explained
Summary
AI-generatedThis video explains Airbnb's new off-platform policy and its implications for short-term rental hosts. Learn how to adapt your operations, guest communication, and technology to remain compliant while continuing to grow your business.
Key insights
While direct collection of guest emails and phone numbers for external marketing is prohibited, hosts may still be able to reach past guests through in-platform messaging or by adding triggers to their marketing systems that encourage rebooking via Airbnb.
Mistakes to avoid
Failing to disclose the requirement of a third-party app for property access in your listing can lead to guest confusion and negative experiences, potentially violating Airbnb's terms.
Tools & resources
Airbnb Masterclasscourse
Short Term Sage offers a free Airbnb masterclass to help hosts understand and grow their businesses.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial