EP172: This Week in the World of Airbnb

EP172: This Week in the World of Airbnb

over 8 years agoScore: 75
Hosting Operations
Airbnb
Guest Communication
Cleaning Systems
Problem Guests

Summary

This episode of Get Paid for Your Pad covers several topics, including Airbnb's legal battle against ShareBetter, market growth in London, and a case of racist behavior. Hosts should stay informed on regulatory issues and best practices for managing their listings and addressing guest concerns.

Key Insights

  • Airbnb bookings in London more than doubled in one year, with a 130% increase in nights booked.
  • An Airbnb host who canceled a reservation with a racist comment was fined $5,000 and required to take an Asian American studies course.

Action Items

  • Consider implementing blackout curtains for jetlagged guests and change your Wi-Fi network and password for ease of use.
    Effort: low
    Impact: medium
  • Provide guests with makeup remover wipes and consider offering brown towels to minimize issues with makeup on white bedding.
    Effort: low
    Impact: medium

Tools & Resources

  • Handy: GPFYP Episode 67: Airbnb Cleaning Service Tips with Kyle Gesuelli From Handy.
  • Get Paid For Your Pad: GPFYP Episode 153: How to Arrange a Perfect Airbnb Turnover and Cleaning.

Watch Out For

  • A host may face legal and financial consequences for discriminatory behavior, including canceling reservations based on race.

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