Question 1

What does CHANNEL MANAGER mean in short-term rentals?

Accepted Answer

Channel manager: Software that allows hosts to manage listings, calendars, and bookings across multiple Online Travel Agencies (OTAs) from a single dashboard.

Question 2

What does PMS mean in short-term rentals?

Accepted Answer

Property Management System; software that centralizes bookings, calendar synchronization, and guest communication across multiple platforms like Airbnb and VRBO.

Question 3

What does CO-HOSTING mean in short-term rentals?

Accepted Answer

Managing a short-term rental property on behalf of an owner in exchange for a percentage of the revenue or a flat fee.

Question 4

What does PROPERTY MANAGEMENT SYSTEM (PMS) mean in short-term rentals?

Accepted Answer

A Property Management System (PMS) is a centralized software solution for short-term rental hosts to manage all aspects of their business, including bookings, pricing, guest communication, tasks, and finances.

Question 5

What does TURNOVER mean in short-term rentals?

Accepted Answer

The entire process of cleaning, restocking, and preparing a short-term rental property between a guest checkout and the next guest check-in.

Question 6

What does AIRCOVER mean in short-term rentals?

Accepted Answer

Airbnb's comprehensive protection program for hosts that includes guest damage protection and host liability insurance.

Question 7

What does CHARGEBACK mean in short-term rentals?

Accepted Answer

Chargebacks are a significant risk in the travel industry, where a customer disputes a transaction with their bank. Managing and defending against chargebacks is a critical component of payment processing for direct bookings.

Question 8

What does HECTIC HOST mean in short-term rentals?

Accepted Answer

A "hectic host" is a short-term rental operator overwhelmed by day-to-day tasks, often managing 5-10 units without robust systems, leading to burnout and an inability to scale.

Question 9

What does INSTANT BOOK mean in short-term rentals?

Accepted Answer

An Airbnb feature that allows guests to book a property immediately without the host's manual approval for each request.

Question 10

What does CO-HOST mean in short-term rentals?

Accepted Answer

A co-host in the Airbnb context is akin to an assistant or manager who takes on specific responsibilities from the primary host, freeing up the host's time. They help manage tasks like guest communication, cleaning coordination, and maintenance.

Hosting Operations

What are hosts watching?

Stop Using AI as a Better Google (3 Ways It Actually Makes You Money in STR)

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Task Management Demo: Automate Cleaning & Maintenance | Lodgify

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Mobile App Demo: Manage Your Rental On the Go | Lodgify

Check-in Tools & Invoicing Demo: Streamline Guest Arrivals | Lodgify

Your Airbnb Turnover Takes Too Long. Here’s How to Fix It.

Seriously, any tips? I rotate through these guys cause I don't trust any of them.

What do these STR terms mean?

Hospitable

Guesty

Lodgify

TurboTenant

Breezeway

Baselane