How to Manage Your Cleaners When Scaling Your STR Business
Summary
This article discusses how to manage cleaners as your short-term rental business scales, with insights from a successful STR manager who built and then sold their cleaning business. Hosts can learn how to find and train cleaners, standardize units, and delegate responsibilities to free up their time to focus on business growth.
Key Insights
- •The article suggests standardizing units (e.g., bedspreads, throw pillows) to streamline cleaning.
- •The article highlights the importance of assigning inspectors to check the cleaners' work.
Action Items
- ✓Implement an inspection checklist for cleaners and inspectors to maintain high standards.Effort: lowImpact: medium
- ✓Standardize unit supplies and processes to improve efficiency.Effort: mediumImpact: medium
- ✓Consider assigning specific cleaning tasks or responsibilities to a cleaning manager or team member as your business scales.Effort: mediumImpact: high
Tools & Resources
- →STR Profit Academy, Indeed, Craigslist, Your Porter: The article mentions several resources: STR Profit Academy, Indeed, Craigslist, and Your Porter (with a discount code).
Related News
User Profile: Mountainside Treasures
This article shares the experiences of an STR host who has grown their business from a single condo to nearly 30 properties, highlighting the importance of guest service and the use of OwnerRez. The host emphasizes that delivering a good guest experience is a key factor for success, and struggles with the power of OTAs and challenging guests. Consider OwnerRez as a key tool for managing your properties.
Owner Statements 2.0: Faster, Clearer and Built for Growing Portfolios
Lodgify has released Owner Statements 2.0, promising faster and clearer reporting for property managers. This update aims to cut down manual work and improve the quality of reports shared with owners.
Financial firms face rising cyber risks, data challenges
This article discusses rising cyber risks and data challenges in the financial services industry, including fraud prevention using AI. While not directly about STRs, it highlights the importance of data quality, which directly impacts the effective use of AI for risk management and decision-making for STRs.
Booking.com Refunds Policy: Process and Ts & Cs Explained
This article from iGMS explains Booking.com's refund policies and cancellation options for hosts. It highlights the importance of choosing a cancellation policy that balances flexibility to attract bookings with financial considerations, and encourages hosts to experiment with different policies and rates to find the ideal balance.