EP144: This Week in the World of Airbnb
Summary
This article from 2017 discusses various aspects of the Airbnb platform, including a case of racial discrimination, Airbnb's efforts to combat discrimination, and gear recommendations for vacation rentals. Hosts should be aware of Airbnb's efforts to address discrimination and consider implementing the suggested amenities to enhance the guest experience.
Key Insights
- •Airbnb was in the headlines for the wrong reasons due to a case of racial discrimination where an Asian-American guest was stranded by a host.
- •Airbnb employees donated over $200,000 to a candidate for governor in California.
Action Items
- ✓Provide amenities to enhance the guest experience, like mattress and pillow protectors, quality towels, and a bottle opener.Effort: lowImpact: medium
Tools & Resources
- →thesweethome.com: The article references a 24-item checklist for equipping a vacation rental or Airbnb.
Watch Out For
- ⚠Hosts who discriminate against guests risk being banned from the platform.
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