EP170: This Week in the World of Airbnb
Summary
This article discusses several topics relevant to Airbnb hosts, including a cautionary tale about guest disputes, the potential for new regulations in Los Angeles, and a study highlighting Airbnb's profitability in the gig economy. It also covers Airbnb's plans to launch a luxury service and provides advice on supplying guest amenities.
Key Insights
- •Airbnb hosts make an average of $924/month, making it the most lucrative platform in the gig economy.
- •Airbnb is planning to launch a higher-end luxury service in late 2017.
Action Items
- ✓Confirm guest's ETA and departure time in the welcome email to avoid disputes.Effort: lowImpact: medium
- ✓Consider offering amenities like transit cards, board games, or coffee to enhance guest experience.Effort: lowImpact: medium
Tools & Resources
- →skift.com: The article mentions a study published by skift.com.(skift.com)
Common Mistakes
- ⚠Providing prepackaged toiletries can be wasteful.
- ⚠An Amsterdam host faced attempted murder charges after an incident involving a guest.
More from Hosting Operations
An Airbnb property owner in Citrus Heights reported a massive party and property damage caused by a guest using a fake elderly profile. This incident highlights the risks of fraudulent guest profiles and the potential for significant financial losses. Hosts should be aware of the security vulnerabilities on platforms like Airbnb.
This article discusses traffic issues in Whistler, British Columbia, suggesting that road infrastructure alone isn't the sole cause. While not directly about STRs, it hints at broader issues like increased tourism and potential impacts on local services which can affect hosts. This impacts the guest experience and host operations.
Minor Hotels is developing an AI platform from scratch to enhance guest personalization. Unlike rivals layering AI onto existing systems, Minor's approach prioritizes real-time data for faster impact. This signifies a potential advantage in marketing, offering, and service improvements for their 640+ hotels and 12 brands.
Curated by Learn STR by GoStudioM