CEO of Guest Ready explains how to manage 1000+ properties
Summary
This article is a podcast episode from Get Paid For Your Pad, with a CEO from GuestReady, discussing how to manage 1000+ properties. Hosts can learn about the challenges of scaling a short-term rental business, including in-house software and revenue management.
Key Insights
- •The GuestReady CEO built in-house software to manage units, which was crucial to their success and plans to make it available to other property managers.
- •Operators often get stuck in the 'hectic host' stage, fixing symptoms instead of root issues and chasing 'squirrels'.
- •STR CEOs should focus on strategic work, pattern recognition, and address business bottlenecks to scale effectively.
- •STR pricing is dramatically harder than hotel pricing due to product uniqueness, booking windows, and operational constraints.
Action Items
- ✓Stay connected to operations to ensure accurate pricing.Effort: lowImpact: medium
- ✓Consider implementing structured revenue management routines to stay ahead of the market.Effort: mediumImpact: medium
- ✓Identify if a problem is worth solving immediately, focusing on root issues, not symptoms.Effort: lowImpact: medium
- ✓Identify and prioritize CEO-level tasks to improve efficiency.Effort: mediumImpact: medium
Tools & Resources
- →Freewyld Foundry: Learn more about Freewyld Foundry(https://www.freewyldfoundry.com)
More from Hosting Operations
An Airbnb guest was accused of damaging property and received a payment request with blurry photo evidence, highlighting potential issues with host-guest disputes. This emphasizes the importance of clear communication, proper documentation, and understanding Airbnb's resolution process for handling damage claims. Hosts should have strategies in place to protect themselves against unfair claims.
Airlines canceled over 7,000 flights due to a major blizzard hitting the Northeast, impacting 54 million people. Heavy snow and high winds are expected overnight, causing significant travel disruptions. Hosts should be aware of potential guest cancellations and adjust their strategies accordingly. Consider offering flexible cancellation policies.
RENTAL12's properties have received Booking.com's Traveller Review Awards for 2026, a significant achievement reflecting high guest satisfaction. The company also celebrates its fourth year as an Airbnb Superhost. These awards highlight the importance of consistent guest experience and platform performance in the competitive STR market.
Curated by Learn STR by GoStudioM