Insight
The Gatlinburg/Pigeon Forge area is popular for short-term rentals due to its appeal as a 'Vegas for families' and its attraction for outdoor enthusiasts.
Delight Your Guests by Delivering the Unexpected—with J.T. McKay
Summary
This article discusses strategies to delight Airbnb guests and improve their experience. JT McKay shares tips on becoming a "story-seller" through your listing and house manual, automating messaging with personalization, and providing special touches during their stay. Hosts should consider incorporating these ideas to potentially improve reviews, encourage repeat bookings, and build a positive reputation.
Key takeaway