A botched robbery. A tourist run over and killed. Violence erupts at upscale Newport Beach mall - Los Angeles Times
Summary
This article reports on a violent incident at a mall in Newport Beach, CA, where a tourist was killed during a robbery. While not directly related to STRs, it highlights the importance of safety and security for both guests and property, especially in high-traffic tourist areas.
Key Insights
- •The article describes a violent incident in a tourist-heavy area, highlighting the vulnerability of guests.
Action Items
- ✓Review your property's safety measures, including lighting, security cameras, and emergency contact information, and communicate them clearly in your listing and house rules.Effort: lowImpact: medium
- ✓Consider including information about local safety concerns, and provide resources for guests about the area (police contact info).Effort: lowImpact: medium
Common Mistakes
- ⚠Failing to adequately address guest safety can lead to negative reviews, potential liability, and a damaged reputation. It is also good to check your insurance policy and its stipulations.
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