Action
Stay informed about platform updates from Vrbo, as changes to their rewards program can impact your bookings and guest experience.
Medium impact · low effort
Vrbo Tries to Fix a Hole in OneKey Where Travelers Earn But Can’t Burn Rewards
Summary
This Skift article highlights a problem with Vrbo's OneKey rewards program, where travelers can earn points but are unable to redeem them for bookings. The update aims to fix the issue, improving the overall guest experience and incentivizing repeat bookings. This fix could increase guest loyalty and drive more direct bookings for hosts.
Key takeaway