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- Airbnb host wakes up guest in the dead of night so she wouldn't miss the northern lights - Upworthy
Airbnb host wakes up guest in the dead of night so she wouldn't miss the northern lights - Upworthy
Summary
An Airbnb host's dedication shines in a heartwarming tale of going above and beyond. This host woke a guest in the middle of the night so they wouldn't miss the Northern Lights. This exemplifies exceptional guest service, creating memorable experiences and potentially boosting reviews.
Key Insights
- •The host prioritized the guest's desire to see the Northern Lights, demonstrating a high level of attentiveness to guest needs.
Action Items
- ✓Focus on guest reviews to measure how guests are receiving your experience. Use guest feedback to modify future stays.Effort: lowImpact: medium
- ✓Consider going the extra mile for guests. Ask what they are most looking forward to and try to make those experiences happen.Effort: lowImpact: medium
- ✓Review your Airbnb listing description and amenities, highlighting any unique features or experiences guests can expect.Effort: lowImpact: medium
More from Your Listing
This article discusses a Georgia Airbnb host who received negative attention after sharing a post criticizing guests who left the unit in perfect condition. The story highlights the importance of maintaining a positive online presence and avoiding unnecessary complaints about guests, particularly when there is nothing wrong. The potential for reputational damage is the primary concern.
This article highlights an Arkansas Airbnb property designed to evoke the English countryside aesthetic. It's a look at how hosts can create unique and appealing listings by focusing on design and theming. Understanding how to differentiate your property is essential for attracting guests.
An Airbnb host reported earning $2,300 per month with nearly constant bookings. However, dealing with difficult guests caused them to exit the STR market. This experience highlights the potential for revenue in short-term rentals, balanced by the challenges of guest management and the impact on a host's time and mental well-being.
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