Airbnb host wakes up guest in the dead of night so she wouldn't miss the northern lights - Upworthy

Google News - Airbnb Platform
Published: April 16, 2025
Your Listing

Summary

An Airbnb host's dedication shines in a heartwarming tale of going above and beyond. This host woke a guest in the middle of the night so they wouldn't miss the Northern Lights. This exemplifies exceptional guest service, creating memorable experiences and potentially boosting reviews.

Key Insights

  • The host prioritized the guest's desire to see the Northern Lights, demonstrating a high level of attentiveness to guest needs.

Action Items

  • Focus on guest reviews to measure how guests are receiving your experience. Use guest feedback to modify future stays.
    Effort: low
    Impact: medium
  • Consider going the extra mile for guests. Ask what they are most looking forward to and try to make those experiences happen.
    Effort: low
    Impact: medium
  • Review your Airbnb listing description and amenities, highlighting any unique features or experiences guests can expect.
    Effort: low
    Impact: medium

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