Insight
The host doesn't rely on automated communication or bots of any kind to answer questions. They give their personal cell phone number and can count on one hand the amount of times they’ve been contacted for problems in seven years.
Why This Expert Investor Owns Only ONE Rental Property
Summary
This article shares the story of an investor who chose to keep only one short-term rental property despite having the knowledge and resources to scale. The host emphasizes the importance of planning, self-management, and personal guest communication, which helps to maintain high-quality guest experiences. This story provides an alternative perspective for hosts who may not want to scale.
Key takeaway