Vrbo Guests Can Pay Fees to Get Refunds When Rain Ruins a Stay - Skift
Summary
VRBO is now allowing guests to pay a fee for potential refunds if rain ruins their vacation. This new policy provides greater flexibility for guests and could potentially lead to increased bookings during unpredictable weather seasons. Hosts should consider how this new feature impacts their cancellation policies and guest communication strategies.
Key Insights
- •Vrbo guests can now pay fees for refunds if rain affects their stay.
Action Items
- ✓Consider updating your listing description to mention this new feature.Effort: lowImpact: low
- ✓Hosts should review and adjust their cancellation policies and communication strategies to align with Vrbo's new refund options.Effort: lowImpact: medium
Tools & Resources
- →VRBO: VRBO platform(vrbo.com)
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