MakeMyTrip and Ixigo partner with OpenAI to expand AI-powered travel tools
Summary
MakeMyTrip and Ixigo are partnering with OpenAI to integrate AI across their platforms. This collaboration aims to revolutionize the travel experience, supporting features like trip planning and booking. The integration is designed to personalize and convert inspiration into confirmed bookings, offering personalized outcomes at scale.
Key Insights
- •Ixigo is deploying "agentic AI" internally and for more than half a billion travel consumers.
Action Items
- ✓Consider how AI-powered tools can enhance your guest communication and booking processes. Investigate platforms that offer AI-driven features.Effort: mediumImpact: medium
Tools & Resources
- →OpenAI: MakeMyTrip and Ixigo are partnering with OpenAI.(openai.com)
More from Hosting Operations
An Airbnb host faced an unusual guest request, uncovering a potential 'big problem' impacting their operations. Details of the odd request and the subsequent realization about its negative consequences for the host's business model are presented. Further investigation revealed a significant issue that hosts should be aware of.
This article from WDSU focuses on identifying potential scams related to spring break travel. It highlights red flags travelers should be aware of when booking accommodations, such as unrealistic prices or demands for unconventional payment methods. Knowing these potential pitfalls will help hosts and guests alike prevent fraud and ensure a safe and positive booking experience.
HomeToGo's new AI travel companion, Dash, is now live across its platform. Dash integrates existing AI features and aims to improve response speed and accuracy. Compared to previous tools, Dash has decreased customer escalations to human agents by 85%. This update is expected to improve visibility and conversions for hosts.
Curated by Learn STR by GoStudioM