Action
Consider the guest experience. Unexpected charges can lead to negative reviews and disputes. Be transparent and upfront about fees.
Medium impact · low effort
An Airbnb guest encountered a host with a strict house rules binder, including fees for moving furniture and extra towels. The host enforced these rules, highlighting the importance of clear communication and the potential for friction when guests are surprised by unexpected charges. This underscores the need for hosts to be transparent and consider guest experience.
Consider the guest experience. Unexpected charges can lead to negative reviews and disputes. Be transparent and upfront about fees.
Medium impact · low effort