Vrbo Guests Can Pay Fees to Get Refunds When Rain Ruins a Stay
Summary
VRBO now offers guests the option to purchase weather-based reimbursement if rain disrupts their stay. The add-on costs between 3% and 8% of the total trip cost, dependent on the destination and travel dates. Guests may receive compensation if rain exceeds specified thresholds. This provides guests an added peace of mind, offering a new value proposition.
Key Insights
- •The WeatherPromise add-on ranges from 3% to 8% of the total trip cost.
- •A guest might receive a payout if there are more than two days with two or more hours of rain during their stay.
Action Items
- ✓Consider offering similar protection or partnering with a service to provide guests added assurance to enhance the guest experience and attract bookings.Effort: mediumImpact: medium
Tools & Resources
- →WeatherPromise: WeatherPromise is the service used by VRBO.
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