Insight
Vrbo's verification process includes email and phone verification, and payment validation, but does not screen for criminal history, prior damage, or rental behavior.
Vrbo Background Checks (And Your Options)
Summary
Vrbo does not perform thorough background checks on guests, relying instead on basic verification like email and phone. Hosts must build their own screening processes to protect their properties. Implementing request-to-book mode, asking pre-booking questions, requiring signed rental agreements, and using third-party screening tools are all recommended to mitigate risks. Data shows 77% of hosts do not collect a damage deposit, which increases risk exposure.
Key takeaway