Insight
Mia can make 100,000 concurrent calls at any point, including inbound calls.
UWM’s Jason Bressler says in-house AI agents are changing underwriting, servicing work
Summary
United Wholesale Mortgage (UWM) is leveraging AI to automate underwriting and servicing, with agents like LEO and Mia boosting efficiency. Underwriters now handle 16+ loans a day, a massive increase, showcasing the power of in-house technology and AI-driven tools. Independent brokers are encouraged to adopt these tools to stay competitive.
Key takeaway