Insight
OwnerRez is used as the operational backbone for centralizing bookings, managing guest communications, automating workflows, and organizing operations across platforms.
User Profile: Fade Away Vacations
Summary
Tom May of Fade Away Vacations leverages his tech background to build a successful STR business using OwnerRez. He emphasizes systems thinking, automation, and guest experience to create memorable stays. The focus is on disconnecting guests from daily noise.
Key takeaway