Insight
Guests can report issues through a QR code without downloading an app or creating an account.
Host & Guest launches Fix+ to reduce late-night guest issues
Summary
Host & Guest launched Fix+, a platform to reduce after-hours guest calls by guiding guests through troubleshooting steps for issues like heating and appliances. This service leverages AI for property-specific guidance and is designed to alleviate host burnout, ensuring only critical issues reach them. The platform integrates with Airbnb, Booking.com, and Vrbo.
Key takeaway