Life lessons learned from a sweet old couple we met through Airbnb who now feel like family - Business Insider
Summary
This Business Insider article, while not directly about STR operations, highlights the positive impact of building relationships with guests. The story features an Airbnb host's experience in connecting with a sweet older couple, fostering a sense of family. This underscores the importance of a welcoming and hospitable environment for a successful STR business.
Key Insights
- •The article emphasizes the positive impact of creating a welcoming and friendly atmosphere for guests, fostering a sense of connection.
Action Items
- ✓Consider implementing small touches, such as welcome notes or local treats, to make guests feel more welcome and create a positive experience.Effort: lowImpact: medium
- ✓Encourage communication with guests before, during, and after their stay to enhance their experience.Effort: lowImpact: medium
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Curated by Learn STR by GoStudioM