Insight
In a fraud protection study, Airbnb scored 60/100, Booking.com scored 25/100, and Facebook Marketplace scored 12/100, ranking lowest.
Research shows disparity between the safety of holiday rental platforms
Summary
Research shows significant fraud protection disparities across UK holiday rental platforms. Specialist agencies offer greater security than large marketplaces, with Airbnb showing a higher fraud complaint rate than rivals like Sykes Holiday Cottages.
Key takeaway