EP132: This Week in the World of Airbnb
Summary
This "Get Paid For Your Pad" episode from 2017 discusses Airbnb's acquisition of Tilt, hinting at a move into group travel. Additionally, it highlights the ongoing debate about regulations for Airbnb versus hotels, and provides feedback for hosts regarding consistency and responsiveness. Hosts should consider the insights provided to refine their operations and pricing strategies.
Key Insights
- •Airbnb bought Tilt, a micropayment platform, suggesting a strategic move into the group travel sector.
- •Hotels are advocating for Airbnb to be subjected to the same regulations.
- •The episode also introduces insights from another episode on how to build a revenue management routine with daily and weekly pricing workflows.
Action Items
- ✓Hosts should consider interviewing their guests to gain feedback and identify areas for improvement.Effort: lowImpact: medium
- ✓Hosts should be sure the information they provide guests is accurate.Effort: lowImpact: medium
Tools & Resources
- →Aviva IQ: The episode is sponsored by Aviva IQ, which automates messages to Airbnb guests.
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