Guest Screening for Growing STR Managers
Summary
This article discusses guest screening strategies for growing STR businesses, focusing on the risks of fraud, identity theft, and other issues. It highlights the use of AI tools like Autohost and other methods to increase revenue, and gives tips on complying with privacy laws. Action is needed to assess guest screening strategies and tools to increase security and revenue.
Key Insights
- •The hospitality industry experiences approximately $150 billion in fraud annually, with potentially 1 in 20 bookings being fraudulent.
- •Effective guest screening can increase STR revenue by removing booking restrictions and improving search ranking, leading to fewer vacancies.
Action Items
- ✓Educate your team on security and safety protocols, including how to identify fake IDs and handle suspicious activities.Effort: lowImpact: medium
- ✓Consider implementing a multilayer verification system that includes ID checks, credit card verification, and social media checks for guest screening.Effort: mediumImpact: medium
Tools & Resources
- →Autohost: Autohost is mentioned as an AI screening tool for Airbnb guests.
- →NoiseAware: NoiseAware is mentioned as a security tool.
Watch Out For
- ⚠Failing to screen guests can lead to fraud, property damage, and legal issues. The article warns of potential fraud schemes and the importance of having systems in place to remove guests.
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