EP123: Improve Your Guest Experience With YourWelcome
Summary
This article discusses the YourWelcome tablet system, a tool hosts can use to provide information to guests, sell additional services, and potentially increase 5-star reviews. The article also touches on revenue management strategies, and CEO-level focus in STR businesses. Hosts should consider using tools like YourWelcome to improve the guest experience, and implementing revenue management routines.
Key Insights
- •Your Welcome offers a tablet system for hosts to provide information and sell services, potentially leading to increased 5-star reviews.
- •The cost of Your Welcome varies by region, with a 30% lifetime discount available using the code "GPFYP".
Action Items
- ✓Implement a consistent revenue management routine.Effort: mediumImpact: high
- ✓For STR CEO's, identify the biggest bottleneck in your STR business.Effort: mediumImpact: high
- ✓Hosts should consider using a tool like Your Welcome to enhance guest experience and potentially boost revenue through service offerings.Effort: lowImpact: medium
Tools & Resources
- →YourWelcome: Visit yourwelcome.com to sign up for YourWelcome and use code "GPFYP" for a 30% lifetime discount.
- →Hostfully.com: This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!
- →Freewyld Foundry: Learn more about Freewyld Foundry → https://www.freewyldfoundry.com
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