A botched robbery. A tourist run over and killed. Violence erupts at upscale Newport Beach mall - Los Angeles Times

Published: July 3, 2024
Hosting Operations
Newport Beach, CA

Summary

This article reports on a violent incident at a mall in Newport Beach, CA, where a tourist was killed during a robbery. While not directly related to STRs, it highlights the importance of safety and security for both guests and property, especially in high-traffic tourist areas.

Key Insights

  • The article describes a violent incident in a tourist-heavy area, highlighting the vulnerability of guests.

Action Items

  • Review your property's safety measures, including lighting, security cameras, and emergency contact information, and communicate them clearly in your listing and house rules.
    Effort: low
    Impact: medium
  • Consider including information about local safety concerns, and provide resources for guests about the area (police contact info).
    Effort: low
    Impact: medium

Common Mistakes

  • Failing to adequately address guest safety can lead to negative reviews, potential liability, and a damaged reputation. It is also good to check your insurance policy and its stipulations.

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