EP179: How to Effectively Screen Your Airbnb Guests

EP179: How to Effectively Screen Your Airbnb Guests

over 8 years agoScore: 75
Hosting Operations
Guest Communication
Guest Reviews
Problem Guests
House Rules
Airbnb

Summary

This article discusses how an Airbnb Superhost screens potential guests to ensure safety and manage expectations. Hosts should review guest profiles, communicate beforehand, and use filters on Instant Book to improve their guest experience. The article also touches on revenue management strategies and CEO time allocation within an STR business.

Key Insights

  • The host moved to Toronto in November 2016 and realized the potential for Airbnb in his building.
  • The host shares income 70/30 with his roommate when the roommate covers check-in and cleaning.
  • The article emphasizes the importance of using filters on the Instant Book feature; the host recommends that guests be verified and have a certain number of reviews, as well as a 48-hour lead time.

Action Items

  • Review guest profiles for existing reviews before accepting a booking.
    Effort: low
    Impact: medium
  • Communicate with guests prior to their stay to clarify expectations.
    Effort: low
    Impact: medium
  • Use filters on the Instant Book feature to screen guests.
    Effort: low
    Impact: medium

Tools & Resources

  • Get Paid for Your Pad: Get Paid for Your Pad: How to Maximize Profit from Your Airbnb Listing by Jasper Ribbers
  • Freewyld Foundry: Find out how much money your portfolio is leaving on the table. Risk-free.

Watch Out For

  • A common mistake is not communicating with guests before their stay.
  • Red flags include profile pictures that don’t show a face, spare profiles, no verifications, not responding, and wanting to communicate off-platform.

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