1,000+ 5-Star Airbnb Reviews: What It Took
Summary
This article discusses the elements Northridge Escapes used to obtain over 1,000 five-star Airbnb reviews, emphasizing the importance of communication, quality, and creating emotional experiences for guests. Hosts can learn how small decisions compound into excellence and why a hospitality mindset is more effective than a checklist. The article also touches on revenue management, CEO focus, and why STR pricing is harder than hotel pricing.
Key Insights
- •Consistent standards make multi-market operations easier to run.
- •Emotional experience drives ratings more than amenities.
- •Proactive communication builds trust and reduces friction.
- •High-quality linens, beds, and household items shape guest perception.
Action Items
- ✓Focus on the guest's emotional experience, not just the features of your property.Effort: lowImpact: medium
- ✓Establish proactive communication strategies with guests before their arrival.Effort: lowImpact: medium
- ✓Review your cleaning processes and consider setting standards for linens, beds, and household items to elevate guest perception.Effort: mediumImpact: medium
Tools & Resources
- →Freewyld Foundry: Learn more about Freewyld Foundry
- →Freewyld Foundry: Get a Free Revenue Review from Freewyld Foundry
- →Kaye Putnam: Follow Kaye Putnam on LinkedIn
- →Northridge Escapes: Follow Northridge Escapes
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