Rental Property Cleaning Mistakes to Look Out For
Summary
This article from Properly highlights common cleaning mistakes hosts make, such as last-minute scheduling, lack of clear instructions, and skipping inspections. Hosts should prioritize a cleaning checklist and inspections to ensure guest satisfaction and avoid negative reviews and refund claims.
Key Insights
- •The number one complaint from guests is cleanliness.
- •Serious guest complaints can lead to refund claims at your cost.
Action Items
- ✓Use a turnover cleaning checklist to ensure consistent, high-quality service.Effort: lowImpact: medium
- ✓Get a professional rental inspection after every turnover.Effort: mediumImpact: medium
- ✓Schedule turnover jobs as soon as you get a new booking to avoid forgetting.Effort: lowImpact: medium
Tools & Resources
- →Properly: Properly's Property and Listing Management services include cleaning management and turnover inspection.
Watch Out For
- ⚠Scheduling cleaning jobs last-minute.
- ⚠Not providing clear instructions for your cleaner.
- ⚠Not performing a cleaning inspection.
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