Scaling a Remote Co-Hosting Business While Maintaining a 5-Star Guest Experience – with Sean McGregor

Scaling a Remote Co-Hosting Business While Maintaining a 5-Star Guest Experience – with Sean McGregor

over 4 years agoScore: 82
Hosting Operations
Co-hosting
Team Management
Guest Reviews
Guest Communication
Automation

Summary

This article from Get Paid For Your Pad discusses how to scale a co-hosting business while maintaining a high guest satisfaction rating. It covers strategies for finding team members using Thumbtack, implementing personal touches for guests, and documenting processes for scalability. Hosts should consider the strategies mentioned to improve guest experience as they grow their portfolios.

Key Insights

  • Sean McGregor has built a portfolio of 15 listings in five states and has garnered over 2,000 reviews and a 4.99 rating overall.
  • The article mentions that a 3D tour can make it easier for cleaners to bid on a job.

Action Items

  • Document processes for team members and scalability using tools like Legends X.
    Effort: medium
    Impact: high
  • Consider implementing a personal connection via text throughout the guest's stay.
    Effort: low
    Impact: medium
  • Use Thumbtack to find team members (photographer, cleaners, handyman).
    Effort: medium
    Impact: medium

Tools & Resources

  • Legends X: Sean recommends the Legends X program.
  • Thumbtack: Sean used Thumbtack to find team members.

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