How to Hire and Train Virtual Assistants
Summary
This article discusses the benefits of hiring and training virtual assistants (VAs) for short-term rental businesses. It provides insights into how VAs can handle 95% of tasks, freeing up hosts to focus on business growth. Hosts should consider creating training videos and building a strong team of VAs to streamline operations.
Key Insights
- •Rebecca Slivka's remote team of 6 VAs performs 95% of the tasks in her STR business.
- •Outsourcing work to a VA helps hosts transition from being employees to business owners, enabling them to focus on growth.
Action Items
- ✓Train VAs in bite-sized pieces and provide regular retraining and check-ins.Effort: mediumImpact: high
- ✓Make training videos for anything you do more than once.Effort: mediumImpact: high
- ✓Create clear job descriptions when hiring VAs.Effort: lowImpact: medium
Tools & Resources
- →The E Myth: The E Myth: Why Most Businesses Don’t Work and What to Do About It by Michael E. Gerber
- →Loom: Loom is mentioned as a tool.
- →Virtual Staff Finder: Virtual Staff Finder, Upwork, TaskRabbit, and Online Jobs|ph are mentioned as resources.
Watch Out For
- ⚠Failing to take responsibility for VA performance can lead to inefficiencies.
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