EP145: When Your Guests Throw a Frat Party at Your Airbnb
Summary
This article details a real-life scenario where an Airbnb host experienced a destructive frat party at their property. It highlights the importance of thorough guest screening, clear house rules, and understanding Airbnb's resolution process to protect your property and finances. Hosts should review their guest screening procedures and ensure their house rules are comprehensive.
Key Insights
- •The guest altered their arrival time to 11 pm at the last minute, potentially avoiding a face-to-face check-in with the host.
- •The host found evidence of a keg party, including used Solo cups, beer cans, empty liquor bottles, and significant property damage, despite the booking being for a small group.
Action Items
- ✓Familiarize yourself with Airbnb's resolution process to be prepared for handling potential issues.Effort: lowImpact: medium
- ✓Be sure to document with before/after photos of your property to provide evidence if damage occurs.Effort: lowImpact: high
- ✓Implement or review your guest screening process, looking for warning signs such as lack of reviews or incomplete profiles, and any changes in check-in time.Effort: lowImpact: medium
Common Mistakes
- ⚠The guest denied responsibility and was uncooperative, which made the resolution process more difficult and potentially time-consuming.
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Curated by Learn STR by GoStudioM