EP179: How to Effectively Screen Your Airbnb Guests
Summary
This article discusses how an Airbnb Superhost screens potential guests to ensure safety and manage expectations. Hosts should review guest profiles, communicate beforehand, and use filters on Instant Book to improve their guest experience. The article also touches on revenue management strategies and CEO time allocation within an STR business.
Key Insights
- •The host shares income 70/30 with his roommate when the roommate covers check-in and cleaning.
- •The article emphasizes the importance of using filters on the Instant Book feature; the host recommends that guests be verified and have a certain number of reviews, as well as a 48-hour lead time.
- •The host moved to Toronto in November 2016 and realized the potential for Airbnb in his building.
Action Items
- ✓Communicate with guests prior to their stay to clarify expectations.Effort: lowImpact: medium
- ✓Review guest profiles for existing reviews before accepting a booking.Effort: lowImpact: medium
- ✓Use filters on the Instant Book feature to screen guests.Effort: lowImpact: medium
Tools & Resources
- →Get Paid for Your Pad: Get Paid for Your Pad: How to Maximize Profit from Your Airbnb Listing by Jasper Ribbers
- →Freewyld Foundry: Find out how much money your portfolio is leaving on the table. Risk-free.(https://www.freewyldfoundry.com/report)
Common Mistakes
- ⚠A common mistake is not communicating with guests before their stay.
- ⚠Red flags include profile pictures that don’t show a face, spare profiles, no verifications, not responding, and wanting to communicate off-platform.
More from Hosting Operations
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Airbnb has launched private airport transfers in 125 cities, expanding its services for guests. This initiative aims to enhance the overall travel experience by offering convenient transportation options. Hosts can benefit from this by understanding how guests may use these services and how it may affect their listings.
This article discusses the growing trend of Airbnb hosts outsourcing guest communication to AI-powered chatbots. Many hosts are choosing automation to manage messages, freeing up their time while potentially impacting the guest experience. The use of AI is becoming increasingly common in short-term rental operations.
Curated by Learn STR by GoStudioM