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- Hire Slow, Fire Fast (Ep 598)
Hire Slow, Fire Fast (Ep 598)
Summary
This podcast episode focuses on the challenges of hiring in the short-term rental industry. The guest, Steve Trover, shares insights on when to hire, emphasizing that hosts should focus on freeing up their time to focus on business growth. He also suggests creating an organizational chart to identify tasks that can be outsourced.
Key Insights
- •The speaker advises that in the early stages, making a bad hire can be a significant setback, potentially impacting a large percentage of the company.
- •The guest emphasizes the importance of outsourcing tasks that you're not good at or don't enjoy to free up time for revenue-generating activities like growing your inventory and rental revenue.
Action Items
- ✓Create an organizational chart to outline all the tasks involved in your business. This will help you identify which tasks you can outsource.Effort: lowImpact: medium
Common Mistakes
- ⚠The host advises against using owner funds to make hires and suggests the importance of having proper trust accounting.
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Curated by Learn STR by GoStudioM


