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- How to Avoid Hosting Problem Guests in Your Airbnbs
How to Avoid Hosting Problem Guests in Your Airbnbs
Summary
This article discusses risk management for STR hosts, focusing on guest screening and protection against fraud and damage. It highlights Superhog, a tool that helps hosts confirm guest identities and improve the booking experience, and includes insights on revenue management routines and CEO focus. Hosts should consider implementing risk management strategies and explore tools like Superhog to protect their investments and optimize their operations.
Key Insights
- •85% of guests prefer a protection option that improves the guest experience and garners more reviews.
- •CEOs waste 30 to 50 percent of their time on low-value activities.
Action Items
- ✓Consider implementing risk management strategies to screen guests and protect against fraud and damage.Effort: lowImpact: medium
- ✓Review bookings daily to reveal pricing and demand signals.Effort: lowImpact: medium
Tools & Resources
- →Get Paid For Your Pad: Get Paid For Your Pad podcast.
- →Superhog: Superhog enables a safer booking experience.(getpaidforyourpad.com/superhog)
Common Mistakes
- ⚠The biggest revenue mistake most STR operators make isn’t their pricing tool… but the lack of a daily and weekly pricing routine.
More from Hosting Operations
An Airbnb guest was accused of damaging property and received a payment request with blurry photo evidence, highlighting potential issues with host-guest disputes. This emphasizes the importance of clear communication, proper documentation, and understanding Airbnb's resolution process for handling damage claims. Hosts should have strategies in place to protect themselves against unfair claims.

Airlines canceled over 7,000 flights due to a major blizzard hitting the Northeast, impacting 54 million people. Heavy snow and high winds are expected overnight, causing significant travel disruptions. Hosts should be aware of potential guest cancellations and adjust their strategies accordingly. Consider offering flexible cancellation policies.
RENTAL12's properties have received Booking.com's Traveller Review Awards for 2026, a significant achievement reflecting high guest satisfaction. The company also celebrates its fourth year as an Airbnb Superhost. These awards highlight the importance of consistent guest experience and platform performance in the competitive STR market.
Curated by Learn STR by GoStudioM


