The Perfect System to Manage Inventory in Your STR Units

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Published: August 10, 2020
Hosting Operations

Summary

This article discusses a detailed system for managing inventory in your short-term rental units, including taking photos of items, recording serial numbers, and storing information in the cloud. Hosts should implement a detailed inventory system to improve customer support, quickly report damaged or stolen items, and streamline appliance repair.

Key Insights

  • Taking pictures of every item in your listing is a good practice.
  • Standardizing dishware, bedding and towels makes easy to replace items as needed (at scale).

Action Items

  • Document and store information on a cloud drive for your team to access.
    Effort: low
    Impact: medium
  • Inventory batteries and light bulbs (when last changed).
    Effort: low
    Impact: low
  • Record the serial numbers of every appliance and electronics.
    Effort: low
    Impact: medium
  • Take pictures of every item as you onboard a new property.
    Effort: medium
    Impact: medium

Tools & Resources

  • Airbnb Resolution Center: Airbnb Resolution Center
  • Seattle Oasis Vacation Rentals: Seattle Oasis Vacation Rentals
  • Cloud Storage: Cloud storage

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