STR News.

Host & Guest launched Fix+, a platform to reduce after-hours guest calls by guiding guests through troubleshooting steps for issues like heating and appliances. This service leverages AI for property-specific guidance and is designed to alleviate host burnout, ensuring only critical issues reach them. The platform integrates with Airbnb, Booking.com, and Vrbo.

A recent article from 6abc Philadelphia warns of potential booking issues on VRBO, highlighting a canceled family reunion rental. This underscores the need for hosts to understand cancellation policies and ensure clear communication with guests. Proactive strategies for managing bookings and preventing disputes are essential for a positive guest experience.

A Branson-based company has earned recognition from both Airbnb and Vrbo, indicating successful property management practices and potentially strong guest experiences. This distinction suggests the company meets high standards on both platforms, reflecting positive performance. Hosts may be interested in what strategies contribute to such achievements.

This article from Checkbook warns hosts that VRBO and Booking.com may not refund guests for fake rentals. Guests may be left with no place to stay and financial loss. It is crucial for hosts to be aware of this potential vulnerability when utilizing these platforms.