4 YEARS IN: what I’ve changed and kept for my STR business

Summary

In this video, Lydia Patel discusses what she has changed after 4 years in the short-term rental (STR) business, specifically things she no longer does and things she always does, and provides helpful advice for new and experienced hosts. Lydia has stopped obsessively checking analytics daily, over relying on Airbnb, and using a by-hand approach to quality control. Rather, she now prioritizes the guest experience, responding quickly to inquiries, creating contingency plans, and continuous learning.