Want more referrals, customers, & revenue? Then prioritize delight! #entrepreneurship
1.6K viewsover 1 year ago0m 59sScore: 80
Richard Fertig
Growth & Marketing
intermediate
Guest Reviews
Repeat Guests
Pricing Strategy
Revenue Management
Guest Communication
Summary
This video discusses the importance of prioritizing customer delight in short-term rentals to increase pricing power, repeat business, and overall brand value. By focusing on creating a memorable and enjoyable experience for guests, hosts can justify higher prices and build a loyal customer base that leads to long-term success and ultimately increase the value of their business if they decide to sell.



