A #propertymanagement company once offered a tipping system in exchange for better treatment 😩

Summary

The host discusses the importance of understanding that not all clients are worth keeping, even if they are willing to pay. She references the 80/20 rule, suggesting that 20% of clients will cause 80% of the work, and these are often the clients that are nagging and critical. The host suggests releasing bad clients in order to free up time and resources to get the job done.