#1 Hotel in the World - Our Review and Honest Thoughts

Summary

In this video, Richard Fertig reviews the number one hotel in the world, Hotel Passalacqua in Lake Como, providing key lessons that STR hosts can implement to enhance guest satisfaction. The hotel's unique approach to providing a sense of 'non-arrival' by making it a private home experience, combined with shared interactive spaces, contributes to a very positive guest experience.