After Hours Phone System | Short Term Rental Management with Luke Carl

Summary

This episode of The Short Term Shop focuses on how to manage phone systems, especially what to do when guests call at odd hours or in emergencies. The host discusses using Google Voice as a starting point, mentioning its limited integration with other tools. He then shares his experience using OpenPhone, praising its Airbnb integration and ability to support multiple users. Finally, he shares his policies on after-hours calls, suggesting guests should call emergency services directly in urgent situations, and making sure property address information is available to guests.