3 SIMPLE Hospitality Tips I Learned in Thailand! (2019)

3.4K viewsover 6 years ago5m 44sScore: 82

Richard Fertig

Hosting Operations
beginner
Guest Communication
Amenities
Guest Reviews
Check-in
Checkout

Summary

Richard Fertig discusses three simple hospitality tips learned in Thailand: smile more, take pride in your listing, and be thoughtful by leaving small gifts or treats. These are cost-effective ways to revitalize energy and show genuine enthusiasm, leading to better guest experiences and reviews.