50 Years of Creating Repeat Short-Term Rental Business - EP 497 Vacation Rental Success Podcast
Summary
Tom Goodwin of Mountain Laurel Chalets discusses how their 50-year-old vacation rental business achieves 80% direct bookings, 50% repeat guests, and 20% of guests staying 5+ times. They achieve success by focusing on hospitality, creating unique guest experiences, and nurturing relationships with owners and employees.
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